Director, Learning and Development

Full Time Flex position in Austin, TX

Job Description

Parachute is seeking an experienced Director, Learning and Development to join their team. This full-time position is located in Austin, TX, with a hybrid in-office model.



Powered by technology and compassionate design, Parachute has reimagined the plasma donation experience into one that is easier and friendlier. Using a simple app, their members can book donations and track earnings from the palm of their hand. In using a tech-forward approach, they are able to offer each member a highly personable and best-in-class experience that’s consistent at each and every visit.


Their vision is to introduce an elevated plasma donation experience that is grounded in convenience to markets with smaller populations. This model allows them to positively impact the industry supply chain and help patients gain access to the medication they need.


Come join them as they help the world gain access to more plasma - one donation at a time.


You will draw on your years of experience to create a learning development program, focused on the design and development of innovative, learner-centered, and impactful learning experiences that meets the company’s strategic business objectives. You will drive the usage of learning technology to establish content design standards, templates, and workflows, utilizing eLearning, video-on-demand, instructor-led, and other content as needed.


  • Build and manage training and curriculum initiatives including eLearning, video-on-demand, and instructor led content to increase engagement and overall impact

  • Develop team members' skills in instructional design, writing, visual design, and course authoring tools (related to the production of digital assets)

  • Monitor industry trends and present recommendations for on-demand education, including topics of interest and delivery methods

  • Serve as an innovative change agent for continuous improvement through improved/enhanced methodologies and technologies

  • Identify and maintain training solutions that support the business strategy, as well as the product and curriculum roadmaps, in a scalable manner

  • Cultivate and implement new models and design templates, ensuring the best experience for the learner, reducing development time, and ensuring standards and consistency

  • Be the voice of the learner, ensuring their needs are at the forefront of their content efforts


Qualifications and Experience:

  • You have a bachelor’s degree or equivalent work experience 

  • You have 10+ years of experience in instructional design and corporate training, with a minimum of 5+ years experience in technology and systems training, and 3+ years leading training teams

  • Expertise in instructional design methodologies and adult learning theories

  • Ability to lead, prioritize and balance multiple on-going projects and adhere to project schedules

  • Ability to work collaboratively and establish excellent relationships 

  • Outstanding verbal and written communication skills

  • Strong understanding of Learning Management Systems

  • A continuous development mentality to explore innovative technologies, capabilities, and methods for effective adult training

  • Experience presenting with MS Teams

  • Intermediate proficiency with Microsoft Office Suite

Preferred Qualifications:

  • Experience using tools such as Articulate Studio, Canva, Descript, or Microsoft PowerPoint

  • Experience using a Learning Management System such as Absorb

  • Experience working in the plasma industry or other regulated environment is preferred, but not required

  • Experience using ClickUp or similar project management software

The compensation for this role is $135k.